Serveasy Privacy Policy

Last updated: 10/02/2025

Serveasy ("us", "we", or "our") operates Serveasy (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- Business name and address
- Staff information (name, email, phone number)
- Booking details and preferences
- Service location data for mobile services
- Customer contact information for bookings
Location Data: We collect location data only when necessary for mobile service delivery. This includes:
- Service delivery addresses
- Latitude and longitude coordinates
- Postal codes and city information
Staff Data: For businesses using our booking system:
- Staff member names and contact details
- Staff availability and assignments
- Service capability information

Use of Data

We use the collected data for various purposes:

To provide and maintain the Service
To manage and coordinate service bookings
To assign appropriate staff to bookings
To facilitate communication between businesses and customers
To optimize service delivery routes and scheduling
To notify you about changes to our Service
To provide customer care and support
To detect, prevent and address technical issues

Automated Processing

Our service includes automated processing of booking data to:

Calculate staff availability and requirements
Automatically update booking statuses
Send automated booking confirmations and updates
Process location data for service delivery

2. Data Storage and Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

3. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Serveasy
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies

We only use essential cookies necessary for the operation of Serveasy. These cookies are required for basic site functionality and cannot be switched off in our systems.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@serveasyapp.com

9. Data Deletion

You have the right to request the deletion of your personal data. To request data deletion, please contact us at hello@serveasyapp.com. We will process your request in accordance with applicable laws and regulations.